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Terms and Conditions That Actually Make Sense

Before you deposit via bKash, Nagad, or Rocket and head into the lobby, these terms set out what we expect from you and what you can expect from us. Access and eligibility depend on your local law and the regions we currently support.

One account per personbKash, Nagad, Rocket acceptedAccurate account details requiredLocal law and eligible regions applyWe reserve the right to update these terms
solot88 Terms and Conditions That Actually Make Sense
HOW WE APPLY THESE RULES

Account Security, Verification, and Fair Enforcement

We enforce these terms consistently and without favouritism. Account security starts at registration — you must provide accurate personal details, and we verify wallet ownership for bKash, Nagad, and Rocket before processing withdrawals above certain amounts. These checks protect both you and the integrity of the platform. If we find a breach of terms, we follow a documented review process before taking any account action.

Wallet Identity Checks

Your bKash, Nagad, or Rocket wallet must be registered in your own name. We verify this before releasing withdrawals. Mismatches go to a manual review queue.

Account Data Retention

We retain your account data in line with our Privacy Policy and applicable local regulations. You can request a summary of what we hold by contacting support.

Terms Breach Process

If we suspect a breach, your account may be paused while we review. We notify you via your registered contact and give you the chance to respond before a final decision.

Requesting a Terms Change

We do not negotiate individual term changes. If you disagree with a term, raise it through live chat or email and we will explain how it applies to your situation.

TERMS CONTACT PATHS

How to Reach Us About These Terms

If something in these terms is unclear, or you believe a rule has been applied to your account incorrectly, contact our support team directly. We handle account queries, wallet verification holds, and terms disputes through the channels below. Response times vary; complex account reviews involving bKash or Nagad wallet mismatches may take longer than a standard query.

Team online

Live Chat

Start a live chat session from the account dashboard. Available for terms queries, wallet holds, and account verification questions during staffed hours.

Email Support

Send a detailed message to our support address. Include your registered account name and the specific term or transaction in question so we can respond accurately.

Help Centre

The Help Centre at solot88 covers common terms questions, wallet verification steps, and account access rules. Check there first for a faster answer.

Common Questions About Our Terms and Conditions

These are the questions we get most often about account rules, wallet policies, and how we enforce these terms. If your question is not here, reach out through live chat or the Help Centre at solot88.

No. Each person may hold one account only. If we detect duplicate accounts linked to the same identity, bKash wallet, or device, we will close the extras and review any pending withdrawals.

Your withdrawal will be held pending a manual identity check. Contact support with your registered details and we will guide you through the verification step to release the funds.

We publish the current version at solot88. Continued use of your account after a change goes live means you accept the updated terms. We recommend checking this page periodically.

Yes. All three wallet rails — bKash, Nagad, and Rocket — are subject to the same identity verification and terms conditions. The wallet used for deposits should match your registered account name.

Access depends on your local law and the eligible regions we support. It is your responsibility to confirm that using this service is lawful in your location before registering or depositing.

Email or live-chat our support team with your account name and a clear request. We will respond in line with our Privacy Policy and any applicable local data requirements.
Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.