Reference

How solot88 Handles Your Personal Information

This privacy policy explains exactly what data we collect when you open an account, make a deposit via bKash, Nagad or Rocket, or contact our support team.

Account data kept securebKash, Nagad, Rocket payment data protectedNo data sold to third partiesYou can request your data any timeApplies to all eligible Bangladesh accounts
solot88 How solot88 Handles Your Personal Information
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to know what data we hold about you, request a correction, or ask us to delete your account information, our support team handles all privacy requests directly. Reach us through the channel that suits you — live chat inside your account, email, or our help desk ticket system. We aim to respond to data requests within a reasonable period and will confirm receipt when your message arrives.

Live Chat Open live chat from inside your account dashboard. Raise your privacy request directly with the support agent handling your session.
Email Support Send your privacy query or data access request by email. Include your registered mobile number so we can match your account quickly.
Help Desk Ticket Submit a formal ticket through our help desk portal. We log every ticket and send a confirmation reference so you can track your request.
HOW WE PROTECT YOU

Data Handling, Cookies and Account Security

Security is not a checkbox for us — it is built into how your account operates day to day. Your login is protected by OTP verification sent to your registered mobile number, so no one else can access your account even if they know your password. Payment data linked to bKash, Nagad or Rocket is transmitted over encrypted connections and never stored in plain text on our systems. We use cookies to keep your session active and remember your account preferences; you can manage cookie settings through your browser, though disabling certain cookies may affect how the account dashboard loads.

OTP Account Access

Every login requires OTP confirmation to your registered mobile number. This prevents unauthorised access even if account credentials are ever exposed elsewhere.

Encrypted Payment Data

bKash, Nagad and Rocket transaction data passes through encrypted channels. Payment references are stored only as verification records, never as raw wallet credentials.

Cookie Management

We use session cookies to keep you logged in and functional cookies to remember your deposit method. You control cookie preferences directly through your browser settings.

Data Retention Policy

Your account data is held while your account remains open. After closure, we retain records for a defined period as required, then remove them from active systems.

Common Questions About Your Privacy on solot88

These are the questions we hear most often about account data, payment records and your rights as someone who uses our platform from Bangladesh. If your question is not covered here, contact support directly.

We collect your name, mobile number, and the payment wallet you register — bKash, Nagad or Rocket. Device and session data is also logged to secure your account access.

Yes. Transaction references linked to bKash, Nagad or Rocket are encrypted in transit and stored only as verification records. We never store raw wallet PINs or credentials.

You can. Contact our support team via live chat or email with your registered mobile number, and we will confirm what account data we currently hold for you.

We share data only with payment processors — bKash, Nagad, Rocket — as needed to complete your transactions. We do not sell or pass your data to advertisers or unrelated third parties.

Submit a deletion request through live chat, email or our help desk ticket system. We will process it in line with applicable retention requirements and confirm when it is done.

This policy applies to all accounts registered through our platform. Availability of the platform itself depends on your local law and whether your region is eligible to access our services.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.